Company Policies

Customer Service Guarantee

We want to earn your loyalty! We pride our self on our service to our customers and will do everything in our power to give you the best quality service and value on the Internet. If you are not 100% satisfied with our products or services please notify us immediately and we will do our best to resolve any problems to your satisfaction.

How to Shop

We have a huge selection of products which can be imposing to sort though. With this in mind, we have provided some options for you to find the products you need:

• Search
  Type what you are looking for in the search box on the top of every page and click 'go'. Our search engine will scan all the products in our database and find items that best match your request. If you know exactly what you want, there is no easier way to find it!
• Shop By Brand
  Have a favorite brand or manufacturer? Want to Look for items by just that brand? Simply use our shop by brand feature on the top menu tabs of every page to review every product we stock in one of our many brands. You can also use our brand drop down list on the bottom of the navigation menu on every page for quick access to your brand of choice. When you know a brand you prefer, there is no easier way to view all their products.
• Shop By Ailment
  Suffering from High Cholesterol? Arthritis? Diabetes? Something Else? Browse our site by different ailments and conditions and find products that are helpful with this ailment.
• Product Requests
  If you still can't find what you're looking for then you can use our product request form. Product requests are sent directly to our ordering department. It is through our customers requests that we continue to grow and improve our catalog of products.
• Browse By Category
  This is the most direct way to find a product. Simply browse by category by clicking the categories tab on the top of the page, or choosing one of the main departments from the menu list on the left hand side of every page. Once you find the category, you can view every brand that offers products in this specific category.

Refunds, Exchanges or Returns

Unopened items can be returned or exchanged for any reason. Simply send the items back to us within 30 days of receipt and we will refund your money or exchange your product. When we receive your package we will credit the card you paid us with for the full purchase price of your product minus any shipping fees.

We apologize, but because of product shelf life products returned after 30 days will have a 20% restocking fee. We are not able to accept returns on products after 45 days. Additionally, if you are returning/ exchanging a quantity of 12 or more of the same item there will be a 15% restocking fee due to inventory control and product shelf life.

In the event of returning a free shipping item there is a mandatory deduction of $7.95 from your total refund.

Instructions:

• 1. Place items you are returning in sturdy packaging. Make sure all items are packed tightly and securely. We are not responsible for breakage during shipment of returned items.
• 2. Indicate whether you would like an exchange or a refund.
• 3. Make a copy of the purchase order that was enclosed with your original order, highlight the items you are returning, and place the copy in the box with the products.
• 4. Use the mailing address label below to address your return shipment.
• 5. Take the package to your preferred shipping location to have it delivered to us. (If you are returning a product due to a defect or an error made by us, please include a copy of your shipping receipt with your package so we can refund your shipping costs.)

AllMightyVitaminandBody.com
Refunds & Returns Department
13809 County Road 455, Suite 103
Clermont, FL 34711

Tax Policy

Florida residents add 7% sales tax on all personal care products, aromatherapy, pet products, and books.

Privacy Policy

AllMightyVitaminandBody.com takes your privacy seriously. We use the information you provide to us for three purposes only: to process your order(s), to reply to your questions and provide our newsletter via email, and to incorporate your feedback into improvements to our Web site. We will not give, sell, or rent your personal information or specific account activity to anyone for any reason except as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Our Secure Ordering

AllMightyVitaminandBody.com uses Secured Sockets Layer (SSL) technology to ensure the privacy of your personal information. When you make an online purchase, our advanced security technology encrypts and scrambles your personal data (including your name, delivery and e-mail addresses and credit card number) before it is sent to us, making it virtually impossible for anyone other than AllMightyVitaminandBody.com to read it. In addition, unless specifically authorized by you, no outside party is able to access or receive any of your personal customer information.

Optional Phone, Fax & Mail Ordering

If you are still hesitant about placing your order online, you may place your order via fax at 407-654-1967 or mail your order in and we will process your order during normal business hours Monday-Friday when we receive it. If you are going to mail an order in to fax it please print out the Printable Order Form.

Information We Collect

When you visit our web site, we collect non-personal information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on our web site and the emails you receive from us (should you grant us permission to send to you). We keep this information for our internal use; we do not share it with others. This information is in no way tied to your personal information.

Recommend product to a friend. The information collected (friend's name and email address) is used to send a one time only email to the friend letting them know about the product that the user recommends.

If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Your contact information is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. And yes, you can opt not to get email from us, as described in the opt-out section below. The credit card information we collect is used ONLY to bill you for products you purchase. You will automatically be registered to receive our e-newsletter unless you opt-out at the time of purchase. You may opt-out at any later time by following the unsubscribe instructions in the newsletter.

Third-party relationships.

• 1. We use third-party intermediaries. When you purchase from us, we send your credit card information, name, and billing address to credit card companies for verification and to authorize your purchase.
• 2. We use outside shipping companies to fulfill delivery of orders. These companies do not retain, share, store or use personally identifiable information for any other purposes.

We occasionally run our own online surveys and we ask visitors for contact information (such as email address) and demographic information (such as zip code, age, or income level). We use contact data from our surveys to send users information about our company. You may opt-out of the survey and also opt-out of any future mailings at the time of the survey. The demographic information is used to learn more about the types of people who visit our site. This information is not shared with any other parties currently. We reserve the right to share this information with other parties in the future in an aggregated format that would not disclose any personally identifiable information.

Opt-Out

If you decide to opt out of our newsletter, our emails provide you the opportunity to opt out of receiving communications from us.

Links

This site contains links to other sites. AllMightyVitaminandBody.com is not responsible for the privacy practices or the content of such Web sites.

E-Mails To Customer Service

We provide email links on our "Customer Service" page that allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to every one. The information you send us is used to respond directly to your questions and comments. We also keep your email correspondence on file so that we may better serve you should you have additional questions in the future. Your personal information is shared with third parties (such as manufacturers) only with your explicit permission.

Notification of Changes to Privacy Policy

Whenever we change our privacy policy, we will post a notice on our web site indicating that a new version is available.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

AllMightyVitaminandBody.com
Customer Service
allmightyvitaminandbody.com
Fax: 1-407-654-9167

Or send us e-mail using the feedback form link on the bottom of every page.

Credit Card Security

All orders placed through AllMightyVitaminandBody.com are 100% secure and encrypted. Our storefront and credit card gateways operate on an ultra-secure encrypted storefront software platform.